Privacy Policy

Effective Date: 08.09.2024

At MOSAIC DYNAMICS LTD ("Company"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, mobile applications, and websites (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our Services.

1. Information We Collect

Since we do not require user accounts, we limit the collection of personal information to the minimum necessary to provide our Services. We collect information in the following ways:

Email Communications: If you contact us via email, we collect the email address you use, along with any other information you choose to provide in the message.
Automatically Collected Information: We may collect certain information automatically when you use our Services, such as your IP address, device type, operating system, and browsing behavior. This information helps us improve the performance of our Services and is collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to your inquiries and provide customer support.
To communicate with you, including updates or notifications related to the Services.
To analyze and improve our Services, ensuring they meet user needs and preferences.
To monitor and prevent fraud, security issues, or other illegal activities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our Services, provided they agree to keep this information confidential and secure.
Legal Obligations: We may disclose your information when required by law or in response to legal requests, such as a court order or government investigation.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect non-personal information automatically. You can modify your browser settings to control or disable cookies, but this may affect your ability to use some features of our Services.

5. Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to the information we hold about you and ask for corrections if necessary.
Deletion: You may request the deletion of your personal information, subject to legal obligations requiring us to retain certain data.
Opt-out: You can opt-out of receiving marketing communications from us at any time by contacting us directly.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

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